FAQs

1. How can I track my order?

After placing an order, you will receive a confirmation email with a tracking number. Use this number to track the status of your order on our website or the shipping carrier’s website.

2. How long does it take to ship?

Due to high demand, deliveries currently take approximately 7-15 business days. We apologize for any inconvenience. In addition, due to factors such as weather, natural disasters or strict procedures in some areas, your order may be delayed for a few days, please wait.

An email will be sent to you if there is any update on your order and you are required to respond immediately. Therefore, please ensure that the email address you provided when placing your order is valid.

5. What should I do if my order is lost?

In case your order is lost, please contact us for assistance or you should contact the shipping company directly so that they can contact the person who delivered it to you directly.

6. What payment methods are available?

We accept payment by paypal

7. Can I change or cancel my order after placing it?

Within 24 hours of placing the order. If you have any requests, please contact us as soon as possible so that we can resolve them promptly.

8. How much is the shipping cost?

$6.99 per order.