Refund and Returns Policy

Returns Policy

CONDITION

– Products no more than 15 days from the date you receive the goods from us

– The product is unused and not damaged.

– Has labels, packaging and purchase invoice

– Products and accompanying gifts (if any)

METHOD OF EXCHANGE

Content that can be exchanged includes: color, size, style and products in the same segment.

You contact us about your needs via email or phone number. Once we receive your request and confirm your eligibility for an exchange, we will check the inventory status and notify you.

Damaged products will not be returned

TRANSPORTATION COSTS

All shipping charges are your responsibility and are non-refundable once you receive the item.

In case the product is defective due to the store’s side, we will exchange it for you free of charge.

CARRIAGE

Immediately after inspecting the returned product and confirming your return agreement. We will send you an email to notify you. After you confirm and complete all return procedures, we will ship the goods back to you.

Please allow 15 days to receive your order

REFUND METHOD

All returns will be processed through your credit account or original payment method and the transaction will be processed within a certain number of days. Please wait.

CHANGE OR CANCELLATION OF ORDER

Within 24 hours from when you place your order. If you have a request, please contact us as soon as possible so we can resolve it promptly.

Refund Policy

REFUND CONDITIONS

The order was successfully placed but the product was not received on time

– The product you receive is used or damage

– The product is not delivered according to the order

– Within 15 days from the date you receive the goods from us

– The product is unused and not damaged due to your fault

– Storage packaging, invoice and accompanying products (if any)

TRANSPORRTATION COSTS

If it is our fault, we will fully bear the shipping costs for the return.

If it is your fault then these costs must be borne by you and we will deduct them from the refund amount.

REFUND METHOD

If your refund request is approved, we will immediately take steps to refund your money. Your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days, please wait.

Note: This refund will deduct shipping costs if the return is for your reasons.

LATE REFUND

If after the notification date you still have not received the money, do not worry but check your account again because it may be due to an error in the banking system that has not been updated. If not, after checking and waiting you still have not received your item, please contact us at: [email protected]

CHANGE OR CANCEL ORDERS

Within 24 hours from when you place your order. If you have a request, please contact us as soon as possible so we can resolve it promptly.

Contact us

Phone number: +1 609-582-4681

Email: [email protected]

Business hours: 8:00am – 6:00pm Monday to Saturday (Closed on Sunday)